Customer Service Representative

2 days ago


Vijayawada, Andhra Pradesh, India beBeeInsurance Full time ₹ 5,00,000 - ₹ 10,00,000
Job Opportunity

We are seeking a Customer Service Representative to join our team, responsible for providing exceptional customer service support and collections via phone calls.

The ideal candidate will be skilled in assessing and resolving inquiries, requests, and complaints over the telephone, ensuring customer satisfaction at the first point of contact.

Key Responsibilities:
  • Assess and resolve customer inquiries, requests, and complaints, primarily over the telephone, utilizing sound judgment and making decisions within established procedures.
  • Utilize business tools and industry knowledge updates to identify problem areas and document business requirements.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key performance targets and ensure efficiency measures are met in accordance with performance targets and process guidelines.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
Benefits:

This role offers a competitive salary and benefits package, including opportunities for growth and development.

About Us:

We are a leading provider of customer service solutions, committed to delivering exceptional results and exceeding customer expectations.



  • Vijayawada, Andhra Pradesh, India beBeeCareer Full time ₹ 20,00,000 - ₹ 40,00,000

    Customer Service Representative OpportunityJob Overview:We are seeking a customer-focused professional to fill a Customer Service Representative role.The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent support via phone calls and other communication channels.Key Responsibilities:Address...


  • Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 50,00,000

    Job Title: Customer Service RepresentativeJob Description:We are seeking a skilled professional to provide top-notch customer satisfaction by delivering exceptional service through various communication channels.As a Customer Service Representative, you will be responsible for interacting with customers via phone calls, emails, and social media platforms in...


  • Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 55,00,000

    Job Role Summary:Customer Service RepresentativeWe are seeking skilled and experienced professionals to join our customer service team. As a customer service representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support.Main ResponsibilitiesManage customer interactions via phone, email, or...


  • Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title:Customer Service RepresentativeAs a Customer Service Representative, you will be the primary point of contact for customers regarding billing, sales support, and customer coordination. Your responsibilities will include handling customer queries on GST, e-waybill, and insurance, as well as providing sales support when the sales team is...


  • Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 67,50,000 - ₹ 82,50,000

    Delivering exceptional customer experiences is at the forefront of our operations. We are seeking a highly skilled and proactive Customer Service Representative to join our team.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional manner.Maintain positive customer relationships through effective communication and...


  • Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 49,00,000 - ₹ 73,00,000

    Customer Service Representative Job DescriptionThis role is responsible for delivering exceptional customer service and resolving inquiries, requests, and complaints via phone calls.Assess and resolve customer inquiries at the first point of contact by utilizing sound judgment and adhering to established procedures.Manage and update customer interactions...


  • Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 8,50,000

    Airline Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences?We are seeking a skilled and friendly Airline Customer Service Representative to join our team.About the Role:The successful candidate will be responsible for providing top-notch service to our airline's customers, ensuring their needs are met and...


  • Vijayawada, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Service RepresentativeOverviewAs a key member of our team, you will be responsible for managing customer inquiries and providing timely, professional, and empathetic responses to ensure high customer satisfaction.Key Responsibilities:Manage customer interactions via phone, email, chat, and social media platforms.Collaborate with...


  • Vijayawada, Andhra Pradesh, India beBeeCustomer Full time ₹ 8 - ₹ 12

    Automotive Customer Service RepresentativeWe are seeking a highly skilled and motivated customer service representative to join our team at Newparts, Inc.About the Role:Manage daily customer requests through a shared mailbox and provide member support across multiple channels.Ensure customer satisfaction by addressing complaints and inquiries...


  • Vijayawada, Andhra Pradesh, India beBeeSupport Full time ₹ 3,00,000 - ₹ 5,00,000

    Customer Service RoleWe are seeking a dedicated professional to join our team as a Customer Support Specialist.Main Responsibilities:Provide timely and effective customer support via various channels including phone, email, or chat.Analyze and troubleshoot technical issues, escalating complex problems to senior colleagues as needed.Develop and maintain...