Sales Engagement Specialist

6 days ago

Bareilly, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a highly skilled professional to fill the position of Customer Support Executive. This is a full-time role that involves handling day-to-day customer inquiries, providing online support, and ensuring customer satisfaction.

The ideal candidate will have strong customer support skills, a minimum 1-2 years of experience in a related field, and excellent communication and interpersonal skills. They should also be proficient in customer support software or CRM tools and have the ability to handle multiple customer inquiries efficiently.

To succeed in this role, you must possess:

  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficiency with technology, including software and hardware

About the Role

This is a great opportunity for someone looking to build a career in customer support. You will be working closely with our team to provide exceptional customer service and resolve any issues that may arise.

Responsibilities

  • Handle day-to-day customer inquiries via phone, email, and chat
  • Provide online support and technical assistance as needed
  • Ensure customer satisfaction by resolving issues promptly and professionally
  • Collaborate with other teams to identify and implement solutions to improve customer experience

Requirements

  • Bachelor's degree in any field or equivalent experience
  • Minimum 1-2 years of experience in customer support or a related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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