Senior Customer Engagement Strategist

16 hours ago

Bareilly, Uttar Pradesh, India beBeeCustomerRelationshipManagement Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Customer Relationship Management Manager

This position is ideal for a skilled professional who can develop and implement effective CRM strategies, manage teams, and drive business growth through customer engagement.

  • Candidates should have expertise in CRM platforms, data management, and reporting.
  • Strong leadership, communication, and interpersonal skills are essential for managing teams and collaborating with stakeholders.
  • The ability to analyze data, identify trends, and solve complex CRM-related problems is crucial for success in this role.
  • A strategic thinker with the ability to develop and implement effective CRM strategies aligned with business goals is required.

In addition to technical skills, successful candidates will possess excellent project management skills, business acumen, and the ability to work collaboratively across departments.

This is an exciting opportunity for a motivated and results-driven professional to join our organization and contribute to driving business success through effective CRM management.

Key Responsibilities:
  • Develop and execute CRM strategies aligned with business objectives
  • Manage and motivate a team of CRM specialists
  • Oversight of the configuration, customization, and integration of the CRM system
  • Data analysis and reporting to measure campaign effectiveness
  • Cross-functional collaboration with marketing, sales, and customer support teams
Requirements:
  • Candidates must have proficiency in CRM platforms, data management, and reporting
  • Leadership, communication, and interpersonal skills are necessary for team management
  • Data analysis, problem-solving, and strategic thinking are key competencies
  • Project management, business acumen, and collaborative working are essential
What We Offer:

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

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