Business Customer Advocate

**Customer Experience Advocate Role Overview:**We are seeking a skilled Customer Experience Advocate to provide exceptional support to our clients across India.This role involves being the first point of contact for customers, responding to their queries, concerns, and complaints in a timely and empathetic manner.Key Responsibilities Include:Offering...

Job DescriptionThe ideal candidate is passionate about delivering exceptional customer experiences and resolving issues proactively.They will be responsible for converting customers into loyal advocates by providing accurate and knowledgeable answers to questions about products, pricing, and availability.Key Responsibilities:Communicate with customers via...

As a key player in the customer service landscape, we are seeking a highly motivated and customer-centric individual to excel as a Support Advocate.Key Responsibilities:Provide professional support to customers via multiple channels, ensuring timely and effective resolutions.Collaborate with colleagues to optimize processes and enhance customer...

Lead Engagement StrategistWe're looking for a highly analytical and user-obsessed leader to drive in-app user engagement, retention, and loyalty.This role sits at the intersection of marketing, product, and analytics—responsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user...

Customer Support AssociateAbout UsWe're a pioneering platform for experience-based travel, redefining how people explore cities.This role is pivotal in ensuring our guests receive timely assistance, seamless resolutions, and genuine care.Main Responsibilities:Respond to customer inquiries via chat, email, and phone—efficiently and clearly.Assist users with...

Product Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team. This is a full-time on-site position that requires providing exceptional customer service and technical support to customers.Key Responsibilities:Provide swift resolutions to diverse customer inquiries across multiple channels, ensuring consistent support...

Job Title: Front-end Development SpecialistWe are seeking an experienced front-end development specialist to join our software development team. This role requires strong skills in front-end development, a deep understanding of UI/UX principles, and the ability to translate business requirements into interactive digital experiences.Key...

About SoulflowerSoulflower is India's No.1 hair oil brand on Amazon and a leading natural beauty and wellness company.We're expanding rapidly across eCommerce, Quick Commerce, Retail, and Global markets – and customer retention is at the heart of our growth.Role OverviewWe are looking for a passionate Assistant Manager to strengthen relationships with...

Customer Support SpecialistWe are seeking a skilled professional to provide exceptional service and support to our clients through various communication channels.As a key member of our customer-facing team, you will be responsible for responding to customer inquiries in a timely and professional manner. You will also provide fast and effective solutions to...

Customer Success LeadAre you passionate about driving customer success outcomes?This role is perfect for a strategic leader who wants to help top brands thrive.Key Responsibilities:Develop a deep understanding of customers' businesses and needs.Lead a team of 2-3 Customer Success Managers (CSMs).Build strong relationships with key stakeholders within each...