Travel Operations Associate

1 day ago


Pune, Maharashtra, India IGT Solutions Full time

Job Summary

We are seeking a detail-oriented Travel Operations Associate to join our team at IGT Solutions. In this role, you will be responsible for managing bookings, handling customer inquiries, and ensuring smooth transaction processes.

About the Role

  • Booking Management: Process and manage customer bookings for flights, hotels, and other travel services through our online platform, ensuring accuracy in booking details and confirmations.
  • Customer Support: Address customer queries and issues regarding bookings, cancellations, and modifications, providing timely and effective solutions.
  • Transaction Processing: Handle payment transactions and refunds, adhering to our company policies and procedures.
  • Data Management: Maintain and update customer records and booking data accurately, generating and reviewing reports as needed.

Requirements

  • Experience: 0-4 years in a similar role.
  • Qualification: Graduate freshers or experienced professionals with excellent communication skills can apply.

What We Offer

A competitive salary of ₹400,000 per annum (estimated), allowing you to grow professionally in a dynamic environment. Our office is located in Viman Nagar, Pune, Maharashtra. We value diversity, equity, and inclusion, promoting a non-discriminatory work environment where everyone feels valued and respected.



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