Experienced Travel Associate

2 weeks ago


Pune, Maharashtra, India ADVITO Full time
Job Summary

As a senior travel associate with ADVITO, you will be responsible for providing expert travel consultation and managing travel arrangements for clients. This role requires a highly resourceful and self-sustained individual who can work independently and be comfortable working with senior-level executives.

Key Responsibilities
  • Accurately and efficiently handle incoming requests via multiple channels and provide proactive travel consultation
  • Book reservations for air travel, hotel, and car rentals with accuracy
  • Handle travel arrangements with complete confidentiality and offer high-touch services
  • Solve problems on the spot using various tools and expert communication skills
  • Own problems throughout the lifecycle of the issue and be available to respond as necessary
  • Able to make independent decisions under difficult situations
  • Maintain and seek expansion of current knowledge and have a growth mindset
  • Meet individual and contractual service level goals related to telephone, quality, and productivity
Requirements
  • 5-6 years of relevant work experience as a Travel/Senior Travel Consultant
  • Strong knowledge of managing travel requests within and from India, APAC, and globally
  • Prior experience of working as an implant preferred
  • Dedication to customer satisfaction and exceptional problem-solving skills
  • Strong international booking and ticketing knowledge in complex multi-sector and round-the-world routing
  • Proficiency on GDS system mandatory
About Us

ADVITO is a market leader in travel management, helping people and companies travel smart and achieve more. We operate in over 100 countries and have a dynamic and flexible work environment that fosters a good work-life balance.

What We Offer
  • Flexible working hours and remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days for rest and recharge
  • Compensation package that feels fair
  • Travel industry professional perks and discounts
  • Inclusive work environment celebrating diversity


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