Delivery Manager
6 days ago
Job Title: Delivery Manager
About the Role:
We are seeking a seasoned Delivery Manager to join our team in Pune, India. As a key member of our delivery team, you will be responsible for leading IT application services in large Global banks' India-based ODCs.
Key Responsibilities:
- Lead IT application services in large Global banks' India-based ODCs
- Develop and maintain strong relationships with clients to ensure customer satisfaction and encourage repeat business
- Collaborate with internal teams to meet client needs effectively
- Stay up-to-date with industry trends, competitive landscape, and product knowledge to offer valuable insights to clients
- Prospect and generate delivery leveraged new leads through relationship management and networking events
- Negotiate pricing and contractual agreements with clients
- Conduct product demonstrations and presentations to existing/potential clients
- Build and maintain strong relationships with clients to ensure customer satisfaction and encourage repeat business
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
What We Offer:
We offer a dynamic and inclusive work environment, opportunities for professional growth and development, and a competitive compensation package.
Requirements:
- 16+ years of experience in delivering Banking domain
- Strong knowledge of Application services, Stakeholder management, Delivery Management capabilities, Banking domain expertise, Relationship management
- Strong communication, presentation, stakeholder management and negotiation skills
- Ability to work independently and as part of a team in a fast-paced environment
- Proficiency in using program/delivery management and other tools
- Willingness to travel as needed to meet with clients or attend industry events
Education:
Bachelor's/Master's degree in management, business, marketing, or a related field.
Location:
Pune, India.
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