
Network Expert Senior Support Professional
1 week ago
This position is a senior-level technical support role, focusing on delivering expert assistance to customers experiencing network issues.
Job Responsibilities:- Provide high-quality technical support to premium accounts
- Collaborate with customers to identify and resolve root causes of issues
- Recreate customer problems in a lab environment for further analysis
- Work closely with engineering teams to resolve escalations and bugs
- Ensure timely updates are provided to stakeholders regarding case progress
- At least 8 years of experience in the networking field
- 5+ years of experience in a technical assistance centre (TAC)
- Excellent communication and presentation skills
- Detailed knowledge of TCP/IP, L3 routing, L2 switching, multicast, firewalls, QoS
- Strong understanding and troubleshooting skills with wireless technologies (802.11x), WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS
- Experience with wireless survey tools like Ekahau
- Working knowledge of Salesforce and JIRA
- Fluency in multiple languages
- Scripting skills: Bash, Python, Perl, etc
- Experience working with Linux
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Expert Wireless Network Support Specialist
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Expert Network Support Professional
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Network Support
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Bengaluru, Karnataka, India Kyndryl Solutions Private Limited Full timeJob DescriptionThe RoleAre you a tech-savvy problem-solver with a passion for ensuring optimal network performance If so, look no further Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.As our Network Support Specialist, you'll be working in a complex,...
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Senior Network Professional
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Bengaluru, Karnataka, India beBeeNetworkSecurity Full time ₹ 25,00,000 - ₹ 35,00,000Job ProfileWe are seeking an expert-level technical support professional to fill this role.The ideal candidate will possess a strong background in network security, advanced networking skills, and exceptional customer service skills.Key Responsibilities:Providing expert-level technical support for our network security productTroubleshooting and resolving...
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Network Support Professional
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Network Support
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Networking Expert
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Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Title: Advisory Systems EngineerDescriptionThis is an exciting opportunity to work with our team as a technical expert, providing guidance and support to customers and partners in the deployment and implementation of Open Networking Data Centre and Campus networking solutions.The role requires advanced technical knowledge and skills to provide expert...