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Sales Performance Manager
2 weeks ago
Job Title: Retail Store Manager
We are seeking an experienced professional to oversee the day-to-day operations of a retail store, drive sales growth, and ensure exceptional customer service.
Key Responsibilities:
- Store Operations:
- Manage all aspects of daily store operations, including opening and closing procedures.
- Ensure the store is well-maintained, clean, and visually appealing at all times.
- Monitor and manage inventory levels to optimize product availability.
- Sales Leadership:
- Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
- Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.
- Implement sales strategies and promotions to maximize revenue.
- Customer Service:
- Foster a customer-centric environment, ensuring an exceptional shopping experience.
- Handle customer inquiries, complaints, and issues promptly and professionally.
- Build and maintain strong customer relationships.
- Team Management:
- Recruit, train, and supervise store staff.
- Create a positive and collaborative work environment.
- Conduct regular performance evaluations and provide constructive feedback.
- Financial Management:
- Monitor and manage store finances, expenses, and financial performance.
- Implement cost-effective measures to optimize profitability.
- Security and Compliance:
- Ensure adherence to security and safety protocols.
- Comply with all relevant regulations and policies.
Requirements:
- Proven experience as a Retail Manager, preferably in the retail industry.
- Excellent communication and customer service abilities.
- Familiarity with inventory management and sales techniques.
