Healthcare Operations Manager

1 week ago


Delhi, Delhi, India beBeeLeadership Full time ₹ 5,00,000 - ₹ 8,00,000

**Job Title:**

We are seeking a highly skilled and motivated Clinic Head to lead our team in delivering exceptional patient care and business results.

  • This is a senior leadership role that requires strong leadership, communication, and problem-solving skills to drive sales, ensure compliance, and deliver a superior client experience aligned with brand standards.

Key Responsibilities:

  • Deliver clinic revenue and profitability targets by driving sales through consultations, upselling, cross-selling, and service bundling.
  • Ensure smooth functioning of all clinic services (slimming, beauty, dermatology, wellness) while maintaining high hygiene, safety, and quality standards.
  • Manage, coach, and motivate the clinic team (Centre staff, Slimming Heads, Beauty Heads, Counselors) to achieve business objectives.
  • Resolve escalations and ensure high NPS & client retention by providing exceptional customer service.
  • Adhere to company SOPs and statutory requirements while ensuring proper documentation for audits and reviews.

Requirements:

  • Graduate / MBA preferred.
  • 6–10 years of experience in healthcare, wellness, hospitality, or retail services with a proven track record of delivering revenue & leading teams.
  • Strong leadership, communication, and problem-solving skills with a customer-first mindset.
  • Ability to work in a fast-paced, target-driven environment.

Benefits:

  • A competitive compensation package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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