
Strategic Knowledge Manager
6 days ago
As a key member of our team, you will be responsible for leading the development of a robust knowledge management strategy. This involves enhancing information accessibility, optimizing information flows within our organization, and maximizing the value of our intellectual assets.
One of your primary objectives will be to design and execute strategies to capture, structure, maintain, and disseminate knowledge across the organization. This will involve evaluating current knowledge management workflows, pinpointing areas for enhancement, and implementing global best practices that ensure consistency in quality, compliance, and continuous improvement efforts across all functional areas, including HR GBS regions.
You will serve as a strategic partner to regional leadership teams, providing insights and guidance to align operational practices with global business objectives. Additionally, you will collaborate with various stakeholders to establish and streamline knowledge management protocols, implement robust audits of the knowledge repository to uphold information accuracy and pertinence, and provide training sessions and assistance to HR colleagues regarding optimal knowledge management approaches.
Required Skills and Qualifications:
- 8 years of experience in Information Management
- Proficiency in using and managing various information management systems and platforms, such as document management systems, content management systems, knowledge bases, and intranet portals
- Deep understanding of knowledge management principles, including content creation, organization, retrieval, and sharing
- Excellent ability to analyze usage patterns, trends, and metrics within the knowledge repository to identify areas for improvement and provide actionable insights to enhance and maximize the utilization of platforms and users' experiences
- Strong knowledge of data governance principles, data quality standards, and best practices
- Strong understanding of HR domain knowledge across policies, procedures, and best practices
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