
Customer Service Representative
2 days ago
Seek a skilled Customer Service Representative to handle voice and non-voice interactions with customers across various communication channels. The ideal candidate will possess strong communication skills, patience, and problem-solving abilities.
Key Responsibilities:
- Respond to customer inquiries, resolve issues, and provide top-notch service in English across phone, email, and chat channels.
- Maintain thorough documentation of customer interactions and resolutions in English.
Requirements:
- Fluent in English (written and spoken), with the ability to communicate clearly and professionally.
- Previous experience in customer support or a related field is required.
- Experience handling both voice and non-voice customer interactions is a plus.
Preferred Skills:
- Strong communication and active listening skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work efficiently under pressure and in a fast-paced environment.
Additional Requirements:
- Familiarity with customer support software is a plus.
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