Sales Development Specialist

4 weeks ago


Delhi, Delhi, India Policybazaar Full time
Job Title: Sales Trainer

At Policybazaar, we are seeking a highly skilled Sales Trainer to join our team. As a Sales Trainer, you will play a critical role in identifying training needs across levels and conducting refresher training to improve productivity.

Key Responsibilities:
  • Coordinate training schedule, set up, and creation of training materials
  • Train new employees in areas including sales training, product knowledge, customer communications, and internal systems
  • Deliver product training, including selling skills, soft skills, and objection handling, to Associate Sales Consultants, Team Leaders, and Asst. Sales Managers
  • Evaluate training and report on trainees
  • Review trainee performances and prepare participants' score sheets
  • Arrange for follow-up training or report on training sessions
  • Provide timely and constructive feedback and counselling of the trainees
  • Maintain detailed records of workshops conducted, participant lists, feedback, and follow-up activities
Desired Skills:
  • Proficiency in employee development to assist employees in meeting performance targets through hiring, coaching, and mentoring
  • Ability to calibrate employee performance to performance targets through monitoring and coaching
  • Ability to communicate and resolve issues that affect performance criteria
  • Ability to handle escalations from employees
  • Ability to escalate issues to their supervisor or other internal departments
  • Demonstrated language fluency in Marathi, English, Hindi, and other regional languages would be a plus


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