IT Operations Manager

3 days ago


Noida, Uttar Pradesh, India exl Full time
Job Overview

We are seeking an experienced IT Operations Manager to join our team at EXL. As a key member of our infrastructure team, you will be responsible for managing and maintaining high availability and uptime infrastructure across centers and other remote locations.

Key Responsibilities
  • Design, implement, and maintain disaster recovery and business continuity plans
  • Manage vendors for procurement, evaluation, and negotiation of technology requirements
  • Offer solution inputs to translate client requirements into technology solutions
  • Maintain, design, and follow BCP/DR and security documentation/requirements
Requirements
  • Minimum 12-15 years of experience in running and managing IT operations
  • Proven experience in network services (LAN, WAN, MAN, VPN)
  • High proficiency in MS Office, Project, and Access
  • Strong understanding of ITIL domains and end-user computing technical skills
  • Excellent communication, documentation, and problem-solving skills
Desirable Skills
  • Certified as MCSE, CCNA, or CCNP
  • Strong experience in network design, implementation, installation, administration, troubleshooting, support, capacity planning, performance management, disaster recovery
  • Hands-on experience on IT systems management, backup/recovery, system activity monitoring and reporting
  • Internet security and security as per BS/ISO standards
Benefits

As an IT Operations Manager at EXL, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization. We offer a competitive salary range of $120,000 - $180,000 per annum, depending on location and experience.


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