IT Operations Manager
4 days ago
Key Responsibilities
As our new IT Operations Manager, you will be responsible for ensuring the proper functioning and maintenance of Data Center hardware components, including servers, storage devices, networking equipment, and other critical infrastructure.
Key Responsibilities
- Manage the installation, configuration, and upgrades of hardware and software within the data center.
- Coordination for IT Infrastructure and Cross Functional requirements.
- Analyze Operations Data and prepare required reports & presentation.
- Implement and enforce security measures to protect sensitive data and ensure compliance with industry regulations and standards.
- Monitor and manage resource utilization, including server capacity, storage space, and network bandwidth, to ensure optimal performance and efficiency.
- Collaborate with other IT teams and departments to ensure seamless integration between the data center and other business systems.
- Foster effective communication and collaboration with original equipment manufacturers (OEMs), partners, and internal stakeholders.
- Ensure alignment with organizational goals and objectives.
Requirements
For this role, we are looking for someone with 8-12 years of experience managing IT Infrastructure & Operation. You must have knowledge of hardware, software, and cloud-based solutions to oversee IT infrastructure.
Requirements
- Experience in SLA Management & Service Desk Ticketing tool.
- Understanding of cybersecurity principles and best practices.
- Vmware, Storage, SAN network.
- Good command over network Switching, routing, Network security, WAN Links, VPNs, etc.
- Good Communication and stakeholders' management skills.
- Cross-Functional Collaboration skills. Collaborating with other departments to align IT with overall business objectives.
About Sinch
We are a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
About Sinch
We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
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