
Senior Manager of Operational Excellence
6 days ago
Job Overview
As a Senior Manager of Operational Excellence, you will play a pivotal role in supporting and assisting Client Operations and other operational Shared Service teams/Centers of Excellence (COEs) by monitoring and processing custody, accounting, middle office related events to the fund's records accurately and timely. This includes ensuring prompt follow up on exception situations and facilitating timely problem resolution to mitigate risk to the organization and deliver exceptional service to clients and stakeholders.
Key Responsibilities- Strategic Planning: Develop and implement operational strategies that support the company's overall business objectives.
- Process Optimization: Identify and implement improvements to streamline operations, increase efficiency, and reduce costs.
- Resource Management: Effectively manage resources (people, budget, technology) to achieve operational objectives.
- Performance Monitoring: Track key performance indicators (KPIs) and identify areas for improvement, taking corrective actions as needed.
- Team Leadership: Lead and develop a team of managers and staff within the operations department.
- Budget Management: Ensure efficient resource allocation and cost control.
- Collaboration: Work with other executive teams to ensure alignment and coordination across the organization.
- Quality Control: Ensure that the company's operations deliver high-quality products or services that meet customer needs.
- Risk Management: Identify and mitigate potential operational risks.
- Deep Knowledge of Income and Corporate Actions: Understanding the end-to-end income cycle, fund accounting, amortization, concepts on bonds, dividends, entitlement calculations , amortization, market and loan claims lifecycle, and relevant regulations.
- Commercial Acumen: Strong understanding of cost/budget management and leadership/driving skills.
- Leadership Skills: Ability to drive pay for performance and culture of performance differentiation.
- Executive Presence: Effective communication across stakeholder groups both regionally and globally.
- Education & Preferred Qualifications: Bachelor's Degree in Commerce/Economics with a specialization in Business/Accounting/Finance or another Financial-related program. Inter C.A./Inter ICWAI or CFA (pursuing) preferred.
- Experience: 10-16 years experience in accounting, finance, mutual fund operations, loan servicing or related careers.
At [Company Name], we provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. We strive to create a great work environment with competitive and comprehensive benefits packages, flexible work programs, and development programs to help you reach your full potential.
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