Help Desk Specialist

4 days ago


Bengaluru, Karnataka, India beBeeMultitasking Full time ₹ 4,00,000 - ₹ 7,50,000
Customer Service Representative

Our organization is seeking a highly skilled and organized Customer Service Representative to handle day-to-day tasks with exceptional proficiency. The ideal candidate will be responsible for providing top-notch customer service, ensuring a seamless experience for clients.


About the Role
  • Deliver world-class customer service support through friendly and professional communication
  • Manage phone calls and appointments with accuracy and efficiency
  • Provide administrative support to ensure clients feel welcome and attended to during their interactions

Key Requirements
  • Previous experience in a front desk or customer-facing role, preferably in a healthcare setting
  • Familiarity with patient management/CRM systems
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Basic knowledge of billing and payment handling
  • Ability to multitask and work efficiently in a fast-paced environment
  • Proficiency in using computers and office applications

Preferred Qualifications
  • Experience in healthcare or clinical setup
  • Multilingual abilities


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