
Help Desk Specialist
4 days ago
Our organization is seeking a highly skilled and organized Customer Service Representative to handle day-to-day tasks with exceptional proficiency. The ideal candidate will be responsible for providing top-notch customer service, ensuring a seamless experience for clients.
About the Role
- Deliver world-class customer service support through friendly and professional communication
- Manage phone calls and appointments with accuracy and efficiency
- Provide administrative support to ensure clients feel welcome and attended to during their interactions
Key Requirements
- Previous experience in a front desk or customer-facing role, preferably in a healthcare setting
- Familiarity with patient management/CRM systems
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Basic knowledge of billing and payment handling
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in using computers and office applications
Preferred Qualifications
- Experience in healthcare or clinical setup
- Multilingual abilities
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