Customer Service Representative

3 weeks ago


Gurgaon, Haryana, India Prasuma Full time
Job Title: Customer Care Professional

At Prasuma, we are seeking a highly skilled Customer Care Professional to join our team in Gurugram. As a key member of our customer service team, you will be responsible for ensuring customer satisfaction and delivering high-quality customer service.

Key Responsibilities:
  • Provide exceptional customer service and support to customers
  • Analyze customer issues and develop effective solutions
  • Communicate effectively with customers and internal stakeholders
  • Multitask and prioritize tasks in a fast-paced environment
  • Collaborate with cross-functional teams to resolve customer issues
Requirements:
  • Bachelor's degree in Business Administration or related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience in the food industry or customer service role is a plus

Why Prasuma?

We are a family of passionate foodies dedicated to delivering delicious experiences every day. Our company has earned a reputation for product and service excellence among retail outlets, restaurants, chefs, and consumers nationwide.



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