Customer Service Representative
3 weeks ago
At Prasuma, we are seeking a highly skilled Customer Care Professional to join our team in Gurugram. As a key member of our customer service team, you will be responsible for ensuring customer satisfaction and delivering high-quality customer service.
Key Responsibilities:- Provide exceptional customer service and support to customers
- Analyze customer issues and develop effective solutions
- Communicate effectively with customers and internal stakeholders
- Multitask and prioritize tasks in a fast-paced environment
- Collaborate with cross-functional teams to resolve customer issues
- Bachelor's degree in Business Administration or related field
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
- Experience in the food industry or customer service role is a plus
Why Prasuma?
We are a family of passionate foodies dedicated to delivering delicious experiences every day. Our company has earned a reputation for product and service excellence among retail outlets, restaurants, chefs, and consumers nationwide.
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