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Sales Operations Manager

2 weeks ago

Mumbai, Maharashtra, India beBeeLogistics Full time ₹ 10,00,000 - ₹ 20,00,000
Job Overview

The Sales Coordination role is responsible for overseeing and managing daily vehicle movement, dispatch operations, pipeline invoicing, and ensuring smooth logistics operations.

Key Responsibilities
  • Vehicle Movement & Dispatch Coordination:
    • Issue Delivery Orders and Instructions to drivers based on customer requirements.
    • Ensure checks are completed before allowing vehicle entry.
    • Supervise loading process, ensuring compliance with Road Transport Office loading capacity and generate dispatch documents.
    • Handover dispatch documents to drivers.
  • Export Dispatch:
    • Coordinate container arrangement with transporters and provide details to marketing for export planning.
    • Follow up with transporters for container stuffing and coordinate export documentation.
  • Pipeline Invoicing:
    • Receive pipeline reports from the process team and raise invoices based on these reports.
    • Coordinate with the process team to resolve queries related to pipeline reports.
  • Cross-Departmental Coordination:
    • Collaborate with marketing to resolve material allocation, customer contract, pricing, credit limit, and priority dispatch queries.
    • Communicate with customers, transporters, and drivers to resolve issues related to Delivery Orders, LR, contracts, credit limits, safety, and vehicle/driver documents.
  • Document Management & Reporting:
    • Generate and maintain dispatch documents, including GST invoices, e-way bills, delivery challans, and commercial/export invoices.
    • Maintain periodic reports and ensure record-keeping compliance.
  • Compliance & Audit:
    • Handle documentation and correspondence with regulatory bodies.
    • Participate in internal audits, ISO, and safety compliance training, and manage digital signature certificates for invoicing officers.
  • Logistics & Incident Reporting:
    • Conduct incident investigations and report to relevant stakeholders.
    • Provide data for system integrations and participate in daily meetings for updates on logistics.
    Required Skills and Qualifications
    • Minimum Bachelor's degree and Certification in Supply Chain Management/Material Management (preferable).
    • Minimum 5 to 10 years experience in sales/logistic coordination,
    • Strong knowledge of logistics operations, export documentation
    • Familiarity with GST laws, SAP software, and inventory management systems.
    • Excellent organizational, communication, and coordination skills.
    Benefits
    • Opportunity to work in a fast-paced logistics environment
    • Collaborative team environment
    • Professional development opportunities