Order Resolution Specialist

Job OverviewWe are seeking a highly organized and detail-oriented Claims Resolution Specialist to join our team. This role will be responsible for handling claims, coordinating with suppliers, and ensuring timely resolution of issues.Key Responsibilities:Handle claims and coordinate with suppliers to ensure timely resolutionProcess manual payouts, understand...

Order Management Specialist Job DescriptionThe role of an Order Management Specialist plays a vital part in the efficient operation of our organization. The successful candidate will be responsible for executing various job-related responsibilities and duties as assigned.

Job OverviewWe are seeking an experienced professional to join our team as a Customer Resolution Specialist. In this role, you will be responsible for managing and resolving escalated customer issues related to refunds, disputes, and other concerns.This is an excellent opportunity for someone who is passionate about delivering exceptional customer service...

Grievance Resolution ProfessionalAre you passionate about creating a fair and equitable work environment? We're seeking a skilled Grievance Resolution Professional to handle employee and stakeholder concerns with professionalism, discretion, and care.This role is ideal for someone who can maintain transparency, compliance, and a supportive work...

Job TitleA Grievance Officer is needed to oversee the end-to-end grievance redressal process across various channels. The individual will be responsible for resolving customer complaints in a timely and efficient manner, ensuring complete records for internal audit and regulatory purposes.Key ResponsibilitiesThe selected candidate will run day-to-day...

About the RoleWe are seeking a professional to join our support team, ensuring effective resolution of customer queries and feedback/VOC collection.Timely and effective resolution of customer issues is key to success in this role.The ideal candidate will have excellent communication skills, a customer-centric approach, and proven experience in resolving...

Senior Legal AssociateWe are seeking a skilled Legal Associate to administer disputes on our platform with efficiency and accuracy. The ideal candidate will have a strong background in law and excellent drafting, written and verbal communication skills.Key Responsibilities:Efficiently administer disputes on the dispute resolution platform.Provide...

Job Title: Escalations ManagerJob Description:    We are seeking a proactive and experienced Escalations Manager with prior EdTech experience in B2C escalation handling over the calls. The ideal candidate will handle post-sales operations and customer escalations from learners and internal teams, work cross-functionally to resolve them, and improve...

About the RoleWe are seeking an experienced professional to lead the implementation and customization of order management systems.As a key member of our team, you will be responsible for collaborating with clients to gather and analyze business requirements, translating them into system configurations and customizations.Design and implement order management...

Role OverviewMasin is a global consultancy specializing in expert witness services for complex engineering and construction disputes.With over 200 experts across nine countries, we have provided expert testimony in 200+ arbitrations at leading forums like ICC, LCIA, and SIAC, influencing disputes worth billions.Recognized as a top-tier firm in construction...