Drive Enterprise-Wide Transformation as a Business Insights Strategist

7 days ago


Erode, Tamil Nadu, India beBeeTransformation Full time ₹ 1,50,00,000 - ₹ 2,20,00,000
Business Transformation Specialist

A highly skilled Business Transformation Specialist is required to spearhead enterprise-wide transformation initiatives, focusing on process optimization, cost reduction, and quality enhancement across global BPO operations.

Key Responsibilities
  1. Transformation Leadership: Lead large-scale transformation projects, driving tangible outcomes in productivity, efficiency, and customer experience metrics.
  2. Innovation & Digitalization: Identify use cases for AI technologies, develop innovative solutions, and collaborate with internal teams to drive digital transformation.
  3. Process Reengineering: Redesign workflows, eliminate waste, and minimize variation in critical business processes using Lean Six Sigma methodologies.
  4. Cross-Functional Program Execution: Partner with business leaders and stakeholders to execute transformation initiatives and deliver measurable ROI.
  5. Capability Building & Change Management: Lead the organizational shift towards greater digital maturity, focusing on areas like citizen development and AI literacy.

Required Qualifications:

  • Bachelor's degree in engineering, Computer Science, or a related field (Master's preferred).
  • Six Sigma Black Belt certification (mandatory).
  • 12+ years of experience in BPO / KPO / Shared Services, with demonstrated ownership of large-scale transformation projects.
  • 5+ years of experience leading AI/ML initiatives.

Tech Skills & Expertise:

  • Proficiency in Python, SQL, Power BI, Tableau, and AI platforms.
  • Strong command of automation technologies, particularly RPA tools like UiPath, Blue Prism, or Power Automate.


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