Email Resolution Specialist

7 days ago

Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

Our organization is seeking an Email Management Team member who will be responsible for resolving customer inquiries and issues through email communication. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work independently with minimal supervision.

Key Responsibilities:

  • Respond to customer emails in a timely and professional manner.
  • Identify and resolve customer complaints and issues in a fair and efficient manner.
  • Communicate effectively with internal stakeholders to ensure seamless issue resolution.
  • Maintain accurate records of customer interactions and issues resolved.

Required Skills and Qualifications:

  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development opportunities.

Others:

  • Maintain confidentiality and handle sensitive information with discretion.
  • Adhere to company policies and procedures.
  • Perform other duties as assigned by management.

  • Resolution Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Acaipl Investment & Financial Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Summary:The Resolution specialist will be responsible for effective resolution strategies and managing the resolution of delinquent accounts. This role requires a strategic thinker with strong leadership skills and a deep understanding of the ARC sector.Key Responsibilities:Strategy Development: Develop and implement effective resolution strategies to...

  • Escalation Resolution Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeEscalation Full time ₹ 15,00,000 - ₹ 28,00,000

    Escalation Resolution SpecialistThis role is responsible for managing and resolving customer complaints and issues in a timely and professional manner."],

  • Debt Resolution Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeDebtResolution Full time ₹ 8,00,000 - ₹ 10,00,000

    Debt Resolution ProfessionalWe are seeking a highly motivated and results-driven professional to join our team as a Debt Resolution Specialist. The ideal candidate will be responsible for handling inbound inquiries, educating potential clients about our debt resolution services, and converting them into customers.The successful candidate will possess...

  • Email Security Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeEmailSecurity Full time ₹ 6,00,000 - ₹ 12,00,000

    Email Security Specialist RoleWe are seeking a highly skilled professional to work on Email DMARC alignment. Key responsibilities include collaborating with application owners to align their applications with our DMARC policies.

  • Email Creative Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeDesigner Full time ₹ 10,00,000 - ₹ 15,00,000

    We are seeking a skilled Email Creative Specialist to join our team. As an Email Creative Specialist, you will be responsible for designing visually appealing email campaigns and ads that drive conversion.Key responsibilities include:Designing mobile-first email campaigns and paid ads for eCommerce brandsCollaborating with copywriters and marketers to...

  • Customer Escalation Resolution Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCustomerCentric Full time ₹ 45,00,000 - ₹ 80,00,000

    Customer Escalation Resolution SpecialistOur organization is seeking a highly skilled Customer Escalation Resolution Specialist to join our support team, focusing on delivering exceptional customer experiences and resolving complex issues efficiently.The ideal candidate will possess excellent communication skills, with the ability to navigate diverse...

  • Email Campaign Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeEmailCampaign Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Role: Email Campaign SpecialistThis role involves spearheading end-to-end campaign execution, ensuring seamless setup, data selection, rollout and reporting.

  • Senior Customer Complaint Resolution Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeEscalation Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service Manager PositionWe are seeking a seasoned Customer Service Manager to oversee the resolution of customer complaints and issues. The successful candidate will be responsible for managing escalation cases in a timely and professional manner.Key Responsibilities:Manage customer interactions, ensuring prompt and effective resolution.Communicate...

  • IT Incident Resolution Specialist

    1 week ago

    Mumbai, Maharashtra, India beBeeIncidentResolution Full time ₹ 70,00,000 - ₹ 1,10,00,000

    Job Opportunity: We are seeking an experienced Incident Resolution Specialist to lead and coordinate the resolution of critical IT incidents within a high-availability data center environment.The ideal candidate will have strong experience in incident response, process management, cross-functional coordination, and communication across technical and business...

  • Email Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India scymes services pvt limited Full time ₹ 1,20,000 - ₹ 20,00,000 per year

    Job Responsibilities:Handle customer queries promptly and professionally through email & chat platforms.Provide accurate information and resolve issues related to products/services.Maintain records of customer interactions and update the system accordingly.Escalate complex queries to the concerned department for quick resolution.Ensure customer satisfaction...