Collections Specialist
7 days ago
Unlock a career with purpose at UnitedHealth Group, where our mission is to help people live healthier lives and improve the health system for everyone. We're committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities.
The ideal candidate will have a strong understanding of accounting principles and experience in revenue cycle operations. This role requires analyzing data to identify trends and recommending solutions to improve first pass denial rates and reduce age of overall accounts receivable.
Key Responsibilities:
- Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment,
- Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR,
- Ensure all workflow items are completed within the set turn-around-time within quality expectations,
- Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements,
- Perform other duties as assigned,
- Comply with company policies and procedures
Requirements:
- Graduate degree in relevant field,
- Solid knowledge and use of American English language skills with neutral accent,
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information,
- In-depth working knowledge of various applications associated with workflows,
- Proficient in MS Office software; particularly Excel and Outlook,
- Proven ability to communicate effectively with internal and external clients,
- Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems,
- High level of professionalism with a commitment to client/patient satisfaction
Estimated Salary: $65,000 - $80,000 per year, depending on location and experience. At UnitedHealth Group, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Join our team and make a meaningful difference in people's lives
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