Reliable Systems Manager

6 hours ago

Amrāvati, Maharashtra, India beBeeSite Full time ₹ 1,84,90,000 - ₹ 2,14,70,000
Site Reliability Leader

The role of the Site Reliability Leader is pivotal in ensuring the stability, scalability, and operational excellence of financial platforms. This position focuses on leading the operational health of these platforms, guaranteeing the delivery of highly reliable financial applications and data services that meet demanding requirements for accuracy, compliance, and availability to support business operations.

  • Operational Oversight: The successful candidate will own day-to-day operations for Accounting and Finance applications and data platforms, ensuring they run smoothly and meet business expectations.
  • Reliability & Availability: Ensure Accounting and Finance platforms meet defined Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Service Level Indicators (SLIs) for performance, reliability, and uptime.
  • Automation & Efficiency: Develop automation for deployments, monitoring, scaling, and self-healing capabilities to reduce manual effort and operational risk.
  • Observability & Monitoring: Implement and maintain comprehensive monitoring, alerting, and logging for accounting applications and data pipelines (e.g., Snowflake, dbt workflows, ERP integrations).
  • Incident Response: Lead and participate in on-call rotations, perform root cause analysis, and drive improvements to prevent recurrence of production issues.
  • Operational Excellence: Establish and enforce best practices for capacity planning, performance tuning, disaster recovery, and compliance controls in financial systems.
  • Collaboration with Engineering & Finance: Partner with software engineers, data engineers, and Finance/Accounting teams to ensure operational needs are met from development through production.
  • Team Coordination: Manage workload, priorities, and escalations for operations staff and partner teams, ensuring alignment with SLAs and compliance requirements.
  • Security & Compliance: Ensure financial applications and data pipelines meet audit, compliance, and security requirements.
  • Continuous Improvement: Drive post-incident reviews, implement lessons learned, and proactively identify opportunities to improve system resilience.
  • Audit & Compliance Support: Ensure operational practices meet internal controls, audit requirements, and financial compliance standards.

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