Software Support Specialist
23 hours ago
Job Summary
We are seeking a highly skilled Software Support Specialist to join our team at ADCI HYD 13 SEZ. The ideal candidate will have a strong background in software development and technical support, with experience troubleshooting and debugging technical systems.
Key Responsibilities
- Troubleshoot and resolve production software issues
- Develop monitoring solutions and perform software maintenance and configuration
- Implement fixes for internally developed code and perform SQL queries
- Work alongside development on Amazon Corporate and Divisional Software projects
- Update and enhance current software, automate support processes, and document systems
Requirements
- 4+ years of software development or technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix and scripting in modern programming languages
- Experience in agile/scrum or related collaborative workflow
- Knowledge of distributed applications/enterprise applications and UNIX/Linux operating system
Preferred Qualifications
- Experience analyzing and troubleshooting RESTful web API calls
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