Software Support Specialist

23 hours ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

Job Summary

We are seeking a highly skilled Software Support Specialist to join our team at ADCI HYD 13 SEZ. The ideal candidate will have a strong background in software development and technical support, with experience troubleshooting and debugging technical systems.

Key Responsibilities

  • Troubleshoot and resolve production software issues
  • Develop monitoring solutions and perform software maintenance and configuration
  • Implement fixes for internally developed code and perform SQL queries
  • Work alongside development on Amazon Corporate and Divisional Software projects
  • Update and enhance current software, automate support processes, and document systems

Requirements

  • 4+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix and scripting in modern programming languages
  • Experience in agile/scrum or related collaborative workflow
  • Knowledge of distributed applications/enterprise applications and UNIX/Linux operating system

Preferred Qualifications

  • Experience analyzing and troubleshooting RESTful web API calls


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