Customer Experience Ambassador

23 hours ago


Kanpur, Uttar Pradesh, India beBeeCustomerCare Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a professional who can deliver exceptional customer service and ensure complete customer satisfaction.

Job Description

This is a full-time remote role that involves providing customer support, responding to inquiries, resolving issues, maintaining records, and proactively reaching out to customers to understand their needs.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries
  • Resolves customer complaints in a professional manner
  • Maintain accurate and up-to-date customer records
  • Identify opportunities to improve customer experiences
Requirements

To be successful in this role, you will need:

  • A minimum of 1-2 years of experience in customer support or a related field
  • Excellent communication and interpersonal skills
  • The ability to work independently and as part of a team
  • Strong problem-solving skills and analytical thinking
  • Familiarity with customer service software and CRM tools
  • A bachelor's degree in business, communications, or a related field
What We Offer

As a Customer Care Executive at our company, you will have the opportunity to:

  • Work in a dynamic and fast-paced environment
  • Develop your skills and knowledge in customer service and support
  • Collaborate with a talented team of professionals
  • Contribute to the growth and success of our organization


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