Senior Client Relationship Manager

1 week ago


Hyderabad, Telangana, India beBeeClient Full time ₹ 20,00,000 - ₹ 25,00,000

Key Position Summary:

The ideal candidate will be responsible for developing strong, long-term relationships with global clients.

Main Job Responsibilities:

  • Clients Management and Relations
    • Build, maintain and enhance business relationships with existing client accounts.
    • Serve as the internal advocate for clients to ensure their needs are well-represented across teams.
    • Understand client business goals, technology landscape, and industry trends to offer solutions that meet client needs.
    • Foster ongoing client engagement through proactive communication and relationship-building strategies.
  • Business Growth and Sales
    • Identify opportunities for business growth within client accounts.
    • Create accurate project quotes and draft scope of work documents.
    • Drive project coordination with delivery and leadership teams.
  • Operational Excellence and Delivery
    • Coordinate cross-functional teams to resolve client issues and deliver seamless service.
    • Proactively mitigate risks and de-escalate challenging client situations.
    • Research and propose tailored solutions aligned with client needs and company capabilities.
    • Act as an escalation point for client grievances or delivery concerns.

Required Skills and Qualifications:

  • Minimum 5+ years of experience in managing global client relationships.
  • Minimum 2 years' experience working in IT Industry.
  • MBA Degree is mandatory.
  • Proven project management experience is mandatory.
  • Excellent verbal and written communication skills.
  • Confidence in handling complex customer conversations.
  • Ability to work with senior business stakeholders and decision-makers.
  • Quick learner with a process-driven mindset and team collaboration skills.


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