Client Relationship Manager

20 hours ago

Hyderabad, Telangana, India TECEZE Full time

Job Title: Client Relationship Manager / Key Account Manager

Location: Hyderabad

Department: Customer Success

Reports To: Head of Account Management

Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.

Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client's business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.

Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages

Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor's or Master's degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews

#teceze

  • Client Relationship Manager

    1 day ago

    Hyderabad, Telangana, India Mobile Programming Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Client Relationship Manager is responsible for managing and growing client accounts by building strong relationships, understanding client needs, and delivering the right talent solutionsThe ideal candidate will be client-focused, goal-oriented, and skilled in identifying staffing solutions that meet client requirementsThey will act as the primary point...

  • Client Relationship Manager

    6 days ago

    Hyderabad, Telangana, India beBeeClientRelationship Full time ₹ 18,00,000 - ₹ 22,00,000

    Job Title: Client Relationship ManagerWe are seeking a highly skilled professional to oversee the client onboarding process, ensuring seamless transitions and timely delivery of services.This is an exceptional opportunity for a seasoned manager to lead a team and drive business growth through effective client relationships and operational...

  • Client Relationship Manager

    4 days ago

    Hyderabad, Telangana, India beBeeAccount Full time ₹ 15,00,000 - ₹ 20,00,000

    Key Client Relationship ManagerWe are seeking a highly skilled Account Manager to oversee the strategic relationships of our organization with its most important clients. Your primary responsibility will be to secure and maintain long-term partnerships with key customers by comprehensively understanding their needs.Main ResponsibilitiesFoster growth in our...

  • Client Relationship Manager

    1 day ago

    Hyderabad, Telangana, India Platinus Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Platinus Technologies hiringUrgently for Relationship Manager (Female) position for our Begumpet, Hyderabad office.Qualification: Any Graduate or MBA-HRExperience: 8-15 yearsWork Location: Begumpet (Work from office)Preferred candidate profileAny Graduate with excellent employee managing skills and strong at negotiation skills .Should have hands on...

  • Client Relationship Manager

    3 days ago

    Hyderabad, Telangana, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewAbout the RoleWe seek an experienced professional to manage business relationships, identify opportunities and provide exceptional customer service.The ideal candidate will have a proven track record of building strong relationships with clients, identifying cross-selling opportunities and driving revenue growth.This role requires strong...

  • Client Relationship Manager

    14 hours ago

    Hyderabad, Telangana, India fy info technology Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    Position:Client Relations ManagerLocation:Hyderabad, IndiaEmployment Type:Full-timeCompensation:₹50,000 per month (₹6,00,000 per annum) + Performance-Based IncentivesAbout Brand Protection Act (BPA)Brand Protection Act is a Hyderabad-based organisation specialising in protecting luxury brands, fashion designers, and premium product manufacturers from...

  • Client Relationship Manager

    4 days ago

    Hyderabad, Telangana, India beBeeCommunication Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewThe Client Servicing Manager position at our organization is designed to foster strong relationships with clients, ensuring their needs are met through proactive advocacy and communication.As the primary point of contact for assigned clients, you will possess a deep understanding of their objectives, expectations, and requirements.Key...

  • Senior Client Relationship Manager

    4 days ago

    Hyderabad, Telangana, India beBeeClientRelationship Full time US$ 10,08,000 - US$ 19,20,000

    We are seeking a results-driven professional to lead our client relationships and drive profitable growth through strategic account management.About the Role:Manage a portfolio of high-value clients, building strong relationships and delivering exceptional service.Develop and execute account plans to drive revenue growth and expand our presence in key...

  • Key Client Relationship Manager

    6 days ago

    Hyderabad, Telangana, India beBeeClientEngagement Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a seasoned Client Engagement Specialist to join our team. The ideal candidate will possess excellent sales and marketing expertise, with a deep understanding of the biotech industry.The successful candidate will be responsible for driving sales growth by retaining and expanding relationships with key clients, promoting upgrades and...

  • Senior Client Relationship Manager

    6 days ago

    Hyderabad, Telangana, India beBeeAccount Full time ₹ 20,00,000 - ₹ 25,00,000

    Key Account Specialist PositionWe are seeking a seasoned professional to oversee key client relationships and drive long-term growth. As the primary point of contact, you will be responsible for maintaining strong ties with high-value clients and ensuring their needs are met.Job Responsibilities:Establish and maintain strategic partnerships with key clients...