
Senior ServiceNow Solution Architect
3 days ago
Optimize ServiceNow Solutions
Job Type: Contract to Hire (C2H)
Duration: Long-term contract
Experience: 7+ years of experience in implementing or architecting ServiceNow solutions, including relevant skills and technologies such as:
- Requirements Gathering
- Process Design
- Gap Analysis
- Solution Implementation
- Documentation
- Training and Support
Mandatory Skills:
Key Responsibilities Include:
- Designing tailored ServiceNow solutions for specific client requirements and industry best practices
- Identifying gaps between existing processes and desired future-state processes, recommending solutions and improvements
- Collaborating with technical teams to design and implement ServiceNow solutions ensuring alignment with business needs
- Creating process documentation, training materials, and other relevant documentation to support implementations
- Providing post-implementation support, training, and guidance to users to ensure successful adoption and optimization of the platform
Required Qualifications:
12 years of experience in implementing or architecting ServiceNow solutions
Understanding of Sales and Order Management process
Experience in Design, configure, and customize ServiceNow SOM module as per Organizations SOM process
Extensive experience across the ServiceNow core platform security, performance, and compliance
Extensive experience in third-party integration, REST, SOAP, Integration Hub, and Ebonding
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