
Urgent: First Party Debt Recovery Agent
2 days ago
Job Title: Collection Specialist
About This Role:We are seeking a skilled and driven professional to fill the position of Collection Specialist. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong organizational abilities.
Main Responsibilities:- Contact clients via phone calls to discuss outstanding balances and resolve issues.
- Provide exceptional customer service while adhering to established protocols.
- Achieve monthly collection targets while maintaining high quality standards.
Requirements:
- High School Certificate or above with relevant experience.
- BPO experience is highly desirable.
- SSC with at least one year of BPO experience can also apply.
- Excellent English communication skills are essential.
- The ability to manage stress in a challenging environment is crucial.
- Candidates must be under 40 years old.
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