Culinary Operations Manager

Sous Chef Job Description

As a Sous Chef, you will be responsible for overseeing the daily kitchen operations and ensuring that all food-related functions are executed to perfection.

Key Responsibilities:

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• Manage kitchen shift operations and ensure compliance with all food safety policies, standards, and procedures.">
• Estimate daily production needs on a weekly basis and communicate production needs to kitchen personnel daily.">
• Assist Executive Chef with all kitchen operations and preparation.">
• Prepare and cook foods of all types, either on a regular basis or for special guests or functions.">
• Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions.">
• Assist in determining how food should be presented and creates decorative food displays.">
• Maintain purchasing, receiving, and food storage standards.">
• Ensure compliance with food handling and sanitation standards.">
• Perform all duties of kitchen managers and employees as necessary.">
• Recognize superior quality products, presentations, and flavor.">
• Ensure compliance with all applicable laws and regulations.">
• Follow proper handling and right temperature of all food products.">
• Operate and maintain all department equipment and report malfunctions.">
• Check the quality of raw and cooked food products to ensure that standards are met.">

Leadership Skills:

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• Supervise and coordinate activities of cooks and workers engaged in food preparation.">
• Lead shifts while personally preparing food items and executing requests based on required specifications.">
• Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision-making; demonstrate honesty/integrity; lead by example.">
• Encourage and build mutual trust, respect, and cooperation among team members.">
• Serve as a role model to demonstrate appropriate behaviors.">
• Maintain the productivity level of employees.">
• Ensure employees understand expectations and parameters.">
• Establish and maintain open, collaborative relationships with employees and ensures employees do the same within the team.">
• Ensure property policies are administered fairly and consistently.">
• Communicate performance expectations in accordance with job descriptions for each position.">
• Recognize success performance and produce desired results.">

Customer Service:

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• Provide services that are above and beyond for customer satisfaction and retention.">
• Manage day-to-day operations, ensuring the quality, standards, and meeting the expectations of the customers on a daily basis.">
• Set a positive example for guest relations.">
• Empower employees to provide excellent customer service.">
• Interact with guests to obtain feedback on product quality and service levels.">
• Handle guest problems and complaints.">

Culinary Goals:

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• Achieve and exceed goals including performance goals, budget goals, team goals, etc.">
• Develop specific goals and plans to prioritize, organize, and accomplish your work.">
• Utilize the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.">
• Train employees in safety procedures.">

Human Resource Activities:

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• Identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.">
• Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.">
• Participate in the employee performance appraisal process, providing feedback as needed.">
• Bring issues to the attention of the department manager and Human Resources as necessary.">

Additional Responsibilities:

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• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.">
• Analyze information and evaluate results to choose the best solution and solve problems.">
• Attend and participate in all pertinent meetings.">

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.