Business Operations Director

2 weeks ago


Panjim, Goa, India beBeeRetail Full time
Job Description

As a key leader in store operations, you will oversee daily activities to ensure compliance with established standards, visual merchandising guidelines, and optimal inventory levels.

You will drive exceptional customer service and satisfaction through effective issue resolution and in-store experience enhancement.

Achieving financial targets is crucial, which involves managing store budgets, controlling operational costs, and optimizing supply chain coordination.

Tracking and reporting key operational KPIs to senior management for performance review is also vital.

Preparing the store for new launches, refits, and conversions requires facilitation and coordination.

  • Key Deliverables:
  • Lead and mentor retail staff to deliver on sales and service targets, ensuring continuous training and development.
  • Collaborate with cross-functional teams including marketing, finance, and HR for business alignment.
  • Implement loss prevention strategies and safeguard store assets.
  • Foster a customer-obsessed culture through team motivation and effective interpersonal communication.
  • Build and manage strong relationships with zonal sales managers, field executives, and channel partners.
Required Skills and Qualifications

The ideal candidate should possess excellent leadership, communication, and problem-solving skills. They must be able to work effectively in a fast-paced environment and collaborate with cross-functional teams.

Benefits

This role offers opportunities for career growth and professional development. The successful candidate will have access to ongoing training and mentoring programs to enhance their skills and knowledge.

Others

We offer a competitive compensation package and a dynamic work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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