Customer Engagement Specialist

1 week ago

Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 1,50,000 - ₹ 28,00,000
Customer Success Associate

At our company, we're on a mission to help businesses thrive in the digital age.

We're looking for a talented Customer Success Associate who can deliver exceptional results and drive business growth through top-notch customer relationships.

The ideal candidate will have a proven track record of success in customer-facing roles, with a passion for helping clients achieve their goals.

In this role, you'll be responsible for:

  • Building strong relationships with clients to ensure a seamless experience and maximum value from our platform
  • Acting as the primary point of contact for a portfolio of customers, providing proactive and solution-oriented support
  • Helping clients navigate best practices, product usage, and achieving their objectives with our platform
  • Monitoring customer health scores and usage data to identify at-risk accounts and take corrective action
  • Handling client queries, concerns, and escalations with a timely and professional approach
  • Conducting regular reviews with customers to discuss progress, ROI, and upsell opportunities
  • Collaborating with Product and Tech teams to relay client feedback and improve the platform
  • Maintaining accurate records in our CRM and customer success tools

To succeed in this role, you'll need:

  • Several years of experience in a customer-facing role, preferably in a SaaS or tech company
  • Exceptional communication and interpersonal skills
  • The ability to understand technical products and explain them to non-technical users
  • A customer-first mindset with excellent problem-solving skills
  • Familiarity with CRM tools and customer success platforms
  • Highly organized with attention to detail and the ability to manage multiple accounts simultaneously
  • A proactive and self-driven attitude towards learning and delivering value
  • An undergraduate degree in Business, Marketing, IT, or a relevant field

What we offer:

Competitive compensation package

Opportunities for career growth and professional development

A dynamic and collaborative work environment

Access to cutting-edge technology and training resources

  • Customer Engagement Specialist

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerEngagement Full time ₹ 10,00,000 - ₹ 20,00,000

    Job Title: Customer Engagement SpecialistWe are seeking a highly motivated and customer-focused Customer Engagement Specialist to join our team. As a Tele Caller, you will be responsible for establishing strong relationships with potential customers through outbound calls, promoting financial products, and addressing their needs and concerns.This is an...

  • Customer Engagement Specialist

    5 days ago

    Noida, Uttar Pradesh, India beBeeTeleCaller Full time ₹ 5,00,000 - ₹ 7,50,000

    Customer Engagement SpecialistAs a key member of our team, you will be responsible for engaging with potential customers and promoting our apprenticeship program. Your role will involve follow-up on leads and scheduling appointments for further discussion. You will also generate new leads through cold calling and maintain a high level of customer...

  • Customer Engagement Representative

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a skilled Customer Engagement Specialist to join our team. In this role, you will be responsible for supporting customers through live chats and troubleshooting issues with their wireless internet products and services.Responsibilities- Support customers through live chats- Troubleshoot issues with wireless internet products and...

  • Customer Engagement Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeEngagement Full time ₹ 7,00,000 - ₹ 15,00,000

    Job Summary:We are seeking a skilled and driven Customer Engagement Specialist to join our team. The ideal candidate will excel at building relationships with potential clients, identifying new opportunities, and driving sales through a consultative approach.Main Responsibilities:Client Engagement:Establish connections with potential leads, creating interest...

  • GST Customer Engagement Specialist

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 25,00,000

    About the Role:As a GST Customer Success Executive, you will play a pivotal role in driving product engagement, maximizing customer satisfaction, and reducing churn. Your ultimate goal is to ensure that customers are successful and fully engaged.Our team guides clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the...

  • Customer Engagement Executive

    1 week ago

    Noida, Uttar Pradesh, India Volans Infomatics Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionVolans Infomatics is a global professional services organization offering end-to-end business process management (BPM) and operations consulting services. Since its founding in 2020, Volans Infomatics has grown rapidly due to its innovative technology-driven solutions and 'cost plus value' proposition. Headquartered in Noida, India, the...

  • Customer Engagement Lead

    7 days ago

    Noida, Uttar Pradesh, India beBeeRelationship Full time ₹ 12,00,000 - ₹ 15,00,000

    Customer Lifecycle SpecialistJob Overview:We are seeking a highly skilled Customer Lifecycle Specialist to join our team. In this role, you will be responsible for building and maintaining strong relationships with customers, tracking their software license purchases, and identifying opportunities for growth.Main Responsibilities:Build Strong...

  • Hospitality Customer Engagement Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 72,000 - ₹ 1,44,000

    Customer Service Representative Job OpportunityJob Summary:We are seeking a highly motivated and customer-focused individual to drive lead generation and customer onboarding for our properties.Key Responsibilities:Make outbound calls to prospective leads and inquiries from various sources, including online platforms, referrals, and campaigns.Identify...

  • Customer Success Engagement Specialist

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 12,00,000 - ₹ 24,00,000

    Job Title: Customer Success AnalystLocation: Noida / ChennaiEmployment Type: Full-TimeExperience Level: Mid-Level (Minimum 4 Years Experience required)Shift timings:9pm to 6am IST (US Pacific hours)Work Arrangement: Work From Office / OnsiteReports to: Head of Customer SuccessRole OverviewAs a Customer Success Analyst, you'll be part of the customer success...

  • Career Opportunities in Customer Engagement

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Career Opportunities in Customer EngagementAre you a motivated and empathetic individual looking to build a rewarding career in customer service? Do you have excellent communication skills and a passion for delivering exceptional customer experiences?