Customer Engagement Specialist

1 day ago

Noida, Uttar Pradesh, India beBeeEngagement Full time ₹ 7,00,000 - ₹ 15,00,000

Job Summary:

We are seeking a skilled and driven Customer Engagement Specialist to join our team. The ideal candidate will excel at building relationships with potential clients, identifying new opportunities, and driving sales through a consultative approach.

Main Responsibilities:
  • Client Engagement:
    • Establish connections with potential leads, creating interest in our services and fostering long-term relationships.
    • Maintain regular follow-ups to ensure sustained interest and improved conversion rates.
  • Contact Information Acquisition:
    • Develop innovative strategies to obtain contact information from friends, acquaintances, and professional connections.
    • Reach out to prospective clients via calls, emails, or other communication channels.
    • Presentation of our services must clearly highlight key benefits and value propositions.
    • Address initial client queries and provide relevant information to generate interest.
  • Email Collection & Database Management:
    • Gather and organize email addresses of potential prospects to support the sales outreach process.
    • Ensure collected data is accurate, relevant, and up-to-date in the CRM system.
  • Social Media Outreach & Client Engagement:
    • Connect with existing clients on social media platforms to strengthen relationships and explore potential referrals.
    • Pitch our services to mutual connections, effectively expanding our network.
  • Prospect Identification & Data Collection:
    • Conduct research to identify potential leads across various channels.
    • Build and maintain a database of prospective clients to support business development initiatives.
  • Database Management & Outreach:
    • Access and review the received database to identify potential clients.
    • Proper documentation and organization of client information before initiating contact.
  • Lead Qualification & Handover:
    • Evaluate client interest and eligibility based on predefined criteria.
    • Document key client details and discussion outcomes.

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