Customer Service Professional
5 days ago
The Offer
- Opportunity to work with a reputable company
- Collaborative work environment
- Leadership Role
The Job
You will be responsible for:
- Developing and implementing effective AML programs to ensure compliance with relevant laws and regulations.
- Identifying and escalating potential compliance issues to ensure timely remedial actions.
- Staying up-to-date with AML developments and best practices.
- Serving as the primary point of contact for AML-related matters.
- Providing training on compliance matters to enhance awareness across the organization.
- Handling customer inquiries and requests in a professional manner.
- Resolving customer complaints and ensuring high customer satisfaction.
- Collaborating with internal teams to facilitate prompt and accurate order processing and delivery.
- Escalating customer feedback as necessary.
The Profile
- At least 1 year of experience in a Customer Service role, preferably in FinTech and Other Services.
- Excellent interpersonal, written, and verbal communication skills.
- Comfortable with rotational shifts.
- Immediate joiner.
- Resident of Gurgaon or nearby areas.
- Graduate degree.
- Adaptable and thrives in dynamic environments.
- Highly driven and works well in fast-paced environments.
The Employer
Our client views our role as your search partner integral to your success. They believe we are an extension of you when representing you and your organization to potential candidates, sources of influence, and competitors in the market place.
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