Customer Service Professional
3 weeks ago
At Hg Consultants, we are looking for a "Customer Support Associate" to join our team. As a Customer Support Associate, you will be responsible for delivering exceptional customer experiences. The successful candidate will have a strong background in customer support and will be able to work effectively in a fast-paced environment.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat
- Provide excellent customer service by addressing customer concerns and resolving issues efficiently
- Maintain a high level of professionalism and patience in all customer interactions
- Update customer information in the database
- Assist customers with product information and technical troubleshooting
Requirements:
- Proven experience in customer support or a related role
- Strong communication skills with a focus on active listening
- Ability to work in a fast-paced environment
- Good data entry and typing skills
- Fluency in English
About Us:
Hg Consultants is a leading provider of customer support solutions. We are committed to delivering exceptional customer experiences and are looking for talented individuals to join our team.
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