
Mac Technical Support Specialist
13 hours ago
Job Summary
Key Responsibilities:- Ensure minimal disruption to the IT environment.
- Provide technical support to users.
Key Skills and Qualifications:
- Setup and configure Client Mac iOS.
- Installation of Client application.
- Troubleshoot hardware and software issues.
- Install and troubleshoot OS and Mac OS.
- Documentation/Records logs- rendered support.
- Software patch testing/management.
- Firmware and driver testing/updating.
- Troubleshoot Client networks.
- Training users.
- BCP/DR activities.
- Comp Hardware.
- CCTV support.
- Technical documentation.
- Info/e security.
- Ticketing tools.
- Various OS.
Benefits and What We Offer:
- Good analytical skills.
- Faster tech learning.
- Time management.
- Follow processes.
- Strong documentation.
- Good communication skills (written and verbal).
- Multi-tasking.
- Team Player.
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