Mac Support and IT Support

Job description and skills matrix. Job description Technical skills Soft/General Skills Ensuring minimal disruption to IT environment. Technical support to users Setup Clients Mac IOS (Mac book/System) Installation of Client application. Troubleshoots hardware and software issues. Install and trouble shoot OS and Mac OS Documentation/Records logs- rendered...

Level-L2+L3Ticket Management:Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM PortalCategorize and prioritize tickets appropriatelyAssign tickets to correct assignment groups and perform First Time Resolution (FTR)Timely follow-ups on pending tickets in the ITSM tool bucketUpdate tickets with resolution remarks and proper...

Act as first IT contact for ops & UK practices. Support MS 365, Teams, Outlook & shared drives. Troubleshoot issues, support practice software, maintain docs, escalate as needed, assist upgrades & ensure compliance with security & policies. Required Candidate profileIT SupportTechnical SupportTicketing SystemsIT documentationUK IT Support (desirable)

**Job Title:** IT Help Desk SpecialistWe are seeking an experienced Technical Support Professional to join our dynamic team. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across Windows, Mac, and cloud environments.**Key Responsibilities:Provide technical support for Windows & Mac...

We are seeking a highly skilled and dedicated SAP EHS Consultant with 5 to 8 years of experience to join our client's team in Dubai. This role is focused on providing expert support for their comprehensive SAP EHS solution within the Oil & Gas sector. The ideal candidate will possess strong functional knowledge of core EHS components, regulatory frameworks,...

Job SummaryAs a skilled Mac Support specialist, you will be responsible for providing top-notch technical assistance to clients with various Mac-related issues. Your exceptional problem-solving skills and ability to communicate complex technology concepts in a clear and concise manner will make you an invaluable asset to our team.Required Skills and...

Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support:...

Work Experience : 10 YearsWork Location : Duration : 1 YearJob Description :- 10+ years of SAP experience with at least 6+ years in SAP GTS implementations and support.- Strong expertise in multiple SAP GTS modules : Compliance Management, Customs Management, Risk Management.- Hands-on experience in SAP GTS integration with SAP ECC/S4HANA and external...

Job DescriptionQualifications- Proven trouble shooting skills- Ability to establish priorities, work independently and proceed with objectives without supervision- Ability to develop/follow standard processes and complete documentation as needed- Ability to communicate well with clients, including clear explanations of complex technology issuesMust-Have Soft...

Level 2 Engineer - IT SupportBangalore (WFO- 5 days office, CV Raman Nagar)Interview: F2F is mandatory in CV Raman Nagar Informatica officeNote: We are not looking service desk candidates here, we are looking for those who are well versed with Mac Support.Role Overview: The Level 2 Engineer will handle escalated technical issues and provide in-depth support...