Mac Support Engineer

3 days ago

Bengaluru, Karnataka, India Net Connect Full time ₹ 4,00,000 - ₹ 12,00,000 per year

RUBRIKS - JOB DESCRIPTION

Job Title: macOS Support Specialist

Location: Bengaluru, India

Experience: 6+ years in MAC IT support

Work Mode: Work from Office

Level: Technical Support

Job Summary:

We are hiring a macOS Support Specialist with proven experience in managing,

troubleshooting, and supporting Apple macOS environments in enterprise settings. This role is

dedicated solely to supporting Mac systems and Apple-related services, ensuring a seamless

and secure experience for users.

Key Responsibilities:

Provide advanced support for macOS systems, including installation, configuration,

upgrades, and troubleshooting.

Troubleshoot and resolve issues related to macOS hardware, system performance,

applications, file access, and user settings.

Deliver day-to-day support for enterprise apps on macOS.

Assist with Apple encryption, access issues, and authentication.

Manage administrative tasks such as user permissions, group access, and mailbox

assignments for Mac users.

Provide direct, high-touch support for VPs and executive-level staff, ensuring swift

issue resolution and professional handling.

Securely erase Apple laptops and assist with device recovery or repurposing processes.

Coordinate with hardware vendors for Mac-related repairs and replacements.

Monitor tickets and service quality, ensuring SLA compliance and timely resolution.

Maintain accurate records of Mac assets, assist in procurement coordination, and

support regular IT audits.

Share macOS knowledge with team members and contribute to internal documentation

and process improvements.

Required Skills:

Strong hands-on experience with macOS troubleshooting.

Knowledge of Mac hardware components, system logs, crash reports, and diagnostic

tools.

Familiarity with secure data handling.

Preferred Qualifications:

Certification or training in macOS support

Soft Skills:

Excellent communication and customer service abilities.

Strong analytical and problem-solving skills. users.

Degree in Computer Science, Information Technology, or related field.

Capable of working independently and prioritizing support requests effectively.

Experience mentoring junior team members or collaborating with cross-functional IT

teams.

  • Mac Support and IT Support

    4 weeks ago

    Bengaluru, Karnataka, India Emmvee Group Full time

    Job DescriptionJob description and skills matrix.Job descriptionTechnical skillsSoft/General Skills- Ensuring minimal disruption to IT environment.- Technical support to users- Setup Clients Mac IOS (Mac book/System)- Installation of Client application.- Troubleshoots hardware and software issues.- Install and trouble shoot OS and Mac OS-...

  • Mac Support and IT Support

    3 weeks ago

    Bengaluru, Karnataka, India Emmvee Group Full time

    Job description and skills matrix. Job description Technical skills Soft/General Skills Ensuring minimal disruption to IT environment. Technical support to users Setup Clients Mac IOS (Mac book/System) Installation of Client application. Troubleshoots hardware and software issues. Install and trouble shoot OS and Mac OS Documentation/Records logs- rendered...

  • Workspace Mac Engineer

    3 days ago

    Bengaluru, Karnataka, India Millennium Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Role OverviewThe Workspace Mac Engineer will be part of the End User Engineering team responsible for designing and supporting the firm's Desktop Workspace across physical, virtual, and cloud platforms. This role focuses on engineering and supporting the macOS ecosystem while ensuring seamless integration with enterprise infrastructure, high standards of...

  • Apple Mac OS Support Specialist – Senior Analyst

    3 days ago

    Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for an experienced Apple Mac OS Domain Specialist with a strong background in the maintenance and support of Apple desktop and laptop systems. This role involves troubleshooting, diagnosing, and resolving technical issues on Apple devices, ensuring optimal performance, and supporting end-users with system maintenance and management. The ideal...

  • mac sme

    3 days ago

    Bengaluru, Karnataka, India Total IT Global Full time ₹ 3,78,000 - ₹ 5,40,000 per year

    ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with...

  • C&S Infrastructure Security Engineer – Windows Server OS and Mac OS

    3 days ago

    Bengaluru, Karnataka, India VyntraPro Innovations Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: C&S Infrastructure Security Engineer – Windows Server OS and Mac OSLocation:BengaluruExperience Required:6–8 YearsEducation:Bachelor's DegreeAbout the RoleWe are looking for an experiencedInfrastructure Security Engineerwith strong expertise inWindows Server OSandMac OSsecurity hardening, compliance, and automation. This role involves...

  • Support Engineer 2

    2 weeks ago

    Bengaluru, Karnataka, India Sonata Software Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Level 2 Engineer - IT SupportBangalore (WFO- 5 days office, CV Raman Nagar)Interview: F2F is mandatory in CV Raman Nagar Informatica officeNote: We are not looking service desk candidates here, we are looking for those who are well versed with Mac Support.Role Overview: The Level 2 Engineer will handle escalated technical issues and provide in-depth support...

  • IT Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India ASVI Full time

    Role Overview : We are looking for an experienced IT Support Engineer to manage daily IT operations, provide end-user support, and ensure seamless functioning of IT infrastructure. The ideal candidate should be skilled in troubleshooting hardware, software, networking, and IT assets while maintaining high service levels in a fast-paced environment.Key...

  • Enterprise Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Meta Full time ₹ 1,20,000 - ₹ 1,30,000 per year

    We are seeking an Enterprise Support Engineer to assist in the leadership of our support services at one of the most critical connection points with our internal customers. Our goal as an organization is to deliver technical/non-technical support with customer service, satisfaction and timeliness. This position is part of the Enterprise Support Solutions...

  • Application Support Specialist

    3 days ago

    Bengaluru, Karnataka, India People Prime Worldwide Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Client:Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...