MAC Architect

15 hours ago

Bengaluru Karnataka India, Karnataka Tata Consultancy Services Full time

Key skills: Mac/JAMF Expert, with Bash Scripting, application knowledge and JAMF administration.


Exp Req: 4 to 6 years of experience.


Job Locations : New Delhi, Chennai, Hyderabad, Kolkata, Mumbai & bangalore


Detailed Roles and responsibilities:


  • JAMF Administration: Manage and administer JAMF Pro infrastructure, including servers, policies, configurations, and inventory.
  • Application Packaging: Package, deploy, and manage macOS and iOS applications using JAMF Pro, ensuring compatibility and compliance with organizational standards. Use BASH scripting wherever necessary.
  • MAC OS Administration: Provide advanced technical support for macOS endpoints, including troubleshooting, system configuration, software updates, and patch management.
  • iOS Administration: Manage and support iOS devices within the organization, including device enrollment, configuration, security policies, and application deployment.
  • Scripting and Automation: Develop and maintain scripts using BASH and workflows to automate routine tasks and streamline administration processes within the JAMF Pro environment.
  • Security and Compliance: Implement security best practices for macOS and iOS devices, including encryption, firewall configuration, and compliance monitoring through JAMF Pro policies.
  • User Support and Training: Provide L3-level support to end-users for macOS and iOS-related issues, as well as conduct training sessions and create documentation to empower users to leverage technology effectively.
  • Troubleshooting and Incident Response: Investigate and resolve complex technical issues related to macOS and iOS devices, utilizing advanced troubleshooting techniques and collaborating with other IT teams as needed.
  • Capacity Planning and Performance Optimization: Monitor and optimize the performance of JAMF Pro infrastructure and macOS/iOS endpoints, anticipating capacity needs and implementing scalability solutions as required.
  • Documentation and Knowledge Sharing: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps, and actively participate in knowledge sharing activities with team members.

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