Printer Infrastructure Manager

4 days ago


Nagpur, Maharashtra, India beBeePrinting Full time ₹ 80,00,000 - ₹ 1,00,00,000
Printer Support Specialist

We are seeking an experienced Print Environment Manager to oversee and support our print infrastructure. The ideal candidate will have hands-on experience in desktop support and knowledge of printers, plotters, and printing from a mainframe.

  • Mainframe >> VPS >> VPSX for centralised job control and monitoring.
  • OCR - documents from Mainframe - hold the queue in Mainframe and release to fix print issues.
  • Software installation and upgrades activities, including patching on print servers and validations.
  • Badge Authentication and badge issues management.
  • Printer troubleshooting, including driver installation, mapping of printers, print queues, and new printer requests.
  • Handling hardware issues related to printers, such as failure analysis and repair.
  • Managing print services on the server, including enterprise print services using OMPlus and LRS VPSX.
  • Leading vendor calls and resolving technical issues.
  • Health checks, weekly highlights, and monthly reports generation.
  • Handling p1, p2 tickets and MI's with efficiency.
  • RCA (Root Cause Analysis) for complex issues.
  • Creating and reviewing SOPs (Standard Operating Procedures).
Key Skills Required:
  • OMPlus for centralised job control and monitoring.
  • LRS VPSX – For output management and delivery.
  • HP Web Jetadmin- for Device discovery, configuration, and firmware updates.
  • Troubleshooting and resolving user print issues, including print errors, Print queue issues, new printer requests and connectivity problems.
  • Manage print drivers and firmware upgrades.
  • OS knowledge (Windows Server/Unix server)


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