ITSM Technical Specialist

4 days ago

Madurai, Tamil Nadu, India beBeeTechnical Full time ₹ 1,94,70,000 - ₹ 2,45,42,000
Job Opportunity

We are seeking an experienced engineer to join our team in delivering cutting-edge solutions using Service Now platform - ITSM related modules. This is a unique opportunity for a skilled professional to leverage their expertise in software development and work closely with business stakeholders to drive business outcomes.

Key responsibilities include developing, testing, configuring, and integrating modules from ServiceNow with a focus on all ITSM modules. The successful candidate will be responsible for capturing requirements from business stakeholders and SMEs through demonstrations and workshops. They will also coordinate with internal/external stakeholders for the development of user stories, configurations, and deliver on agreed timelines.

The ideal candidate will have at least 3-5 years of experience in ServiceNow ITSM custom app development, configuring ServiceNow ITSM modules, Portal, front-end. Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations is essential. Deep understanding of REST, WSDL, JSON, and ability to integrate with other third-party applications, data sources is also required.

Expertise in configuring UI Actions/UI Policy/ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies is necessary.

Requirements
  1. At least 3-5 years of ServiceNow ITSM custom app development experience
  2. Configuring ServiceNow ITSM modules, Portal, front-end
  3. Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations
  4. Deep understanding of REST, WSDL, JSON, and ability to integrate with other third-party applications, data sources
  5. Expertise in configuring UI Actions/UI Policy/ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc.
  6. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies
Benefits

This role offers a unique opportunity for professional growth and development in a fast-paced environment. The successful candidate will have access to ongoing training and support to ensure they stay up-to-date with the latest technologies and best practices.

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