Technical IT Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeDesktop Full time ₹ 32,40,000
Job Title: Desktop Support Specialist

This challenging opportunity seeks a motivated and technically skilled individual to join our IT team in Mumbai.

The ideal candidate will have 1.6 years of experience in desktop support and IT troubleshooting, with excellent communication skills and a customer-oriented approach.

Key Responsibilities:

  • Provide first-level technical support to end-users for hardware, software, and networking issues.
  • Troubleshoot desktop, laptop, and printer-related problems.
  • Install, configure, and maintain operating systems and applications.
  • Support and troubleshoot Microsoft Outlook and other MS Office applications.
  • Respond to IT support tickets in a timely and professional manner.
  • Coordinate with vendors for hardware replacement or warranty claims.
  • Maintain documentation of issues and resolutions.

Required Skills:

  • Good knowledge of desktop and laptop hardware.
  • Strong troubleshooting and diagnostic skills.
  • Hands-on experience with Microsoft Outlook, Windows OS, and basic networking.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.

Eligibility Criteria:

  • Minimum 1.6 years of relevant experience.
  • Any graduate or diploma in IT/Computer Science is preferred.
  • Immediate joiners will be given preference.

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