
Enterprise Network Operations Leader
1 day ago
This role requires a highly skilled individual to lead and manage enterprise-wide IT and OT network infrastructure. Key responsibilities include managing daily operations, overseeing major transformation projects, and driving secure connectivity across corporate and industrial environments.
Main Responsibilities- Network Operations & Monitoring:
- Manage enterprise-wide IT and OT network operations, including LAN, WAN, SD-WAN, VPN, Wireless, Internet, MPLS, and data center connectivity.
- Ensure 24/7 network availability, reliability, and performance through proactive monitoring, diagnostics, and troubleshooting.
- Implement and manage macro and micro segmentation strategies to enhance network security posture across IT and OT domains.
- Project & Transformation Leadership:
- Lead technical delivery and end-to-end execution of network transformation and expansion projects (e.g., campus upgrades, cloud migrations, plant network segmentation, OT segmentation, new initiative roll-out, etc.).
- Coordinate with cross-functional IT/OT teams to ensure alignment with business objectives and compliance requirements.
- Own project lifecycle from requirement gathering and solutioning to handover and documentation.
- Vendor & SLA Management:
- Manage relationships with OEMs, service providers, and system integrators to ensure optimal service delivery.
- Negotiate and monitor SLAs, ensure issue escalation procedures are followed, and drive continuous improvement with vendors.
- Coordinate with external vendors and service providers to procure network equipment and services, negotiating contracts and managing relationships.
- Infrastructure Governance & Compliance:
- Establish and enforce network policies, standards, and compliance frameworks (ISO 27001, GxP, NIST, etc.).
- Develop and enforce network security policies and procedures to safeguard organizational data and comply with industry regulations.
- Coordinate periodic audits, risk assessments, and remediation's to meet regulatory and cybersecurity mandates.
- Ensure full adherence to compliance requirements for data privacy, pharma/life sciences, or regulated industrial operations.
- Security & Segmentation:
- Implement network security controls including firewalls, NAC, IDS/IPS, and segmentation (macro & micro) between IT/OT zones.
- Collaborate with the cybersecurity team to align on zero-trust architecture and secure data flows across environments.
- Team Leadership, Knowledge Management & Resource Allocation:
- Lead and mentor a team of network engineers and analysts (L1-L3).
- Develop SOPs, knowledge base articles, and ensure robust documentation for operational continuity.
- Prepare and manage the network operations budget, ensuring cost-effective utilization of resources.
- 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- CCNP / CCIE, ITIL v4 Foundation or Intermediate, PMP / PRINCE2 certifications.
- Strong expertise in enterprise networking (Cisco, Juniper, Fortinet, Palo Alto, etc.), SD-WAN, NAC, micro/macro segmentation, and hybrid cloud networks (AWS/Azure).
- Familiarity with OT protocols and systems (e.g., SCADA, PLC, Modbus) and secure IT/OT integration.
- Proven experience in vendor/SLA governance, audit readiness, and compliance frameworks.
- Excellent understanding of ITIL, network governance, and enterprise change control processes.
Preferred Qualifications:
- Hands-on knowledge of Linux and/or Windows operating systems.
- Experience with DevOps tools and methodologies.
- Understanding of cloud-based solutions and technologies.
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