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Audiovisual Systems Support Specialist
1 month ago
About Office 2000 Solutions Private Limited
Office 2000 Solutions Private Limited is a leading provider of innovative AV solutions, with a strong presence in the industry for over 25 years. Based in Chennai, India, and with a national footprint, the company delivers cutting-edge AV solutions to clients worldwide. As a thought leader in the AV industry, Office 2000 Solutions Private Limited sets the standard for innovation, quality, and reliability.
Job Role
We are seeking a highly skilled Associate Engineer - Customer Support to join our team in New Delhi. The successful candidate will be responsible for providing exceptional customer support, troubleshooting audiovisual systems, and offering technical support. They will also handle field service tasks such as installation, maintenance, and repairs.
Key Responsibilities
- Provide customer support and technical assistance to clients
- Troubleshoot audiovisual systems to resolve technical issues
- Offer technical support and guidance to clients
- Perform field service tasks, including installation, maintenance, and repairs
- Collaborate with the team to ensure seamless delivery of AV solutions
Requirements
- Strong customer support and technical support skills
- Experience in troubleshooting audiovisual systems
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- AVIXA certification is a plus
- Bachelor's degree or Diploma in Engineering or related field
Benefits
- Competitive salary
- PF as per standard
- Local Conveyance Reimbursement
- Incentives: Performance based
- Appraisal: Once in a year in April. Minimum of 15 % Hike