Server Infrastructure Professional

5 days ago

Pune, Maharashtra, India beBeeSpecialist Full time ₹ 8,00,000 - ₹ 12,00,000
Server Support Specialist

We are seeking a highly skilled Server Support Specialist to join our team.

The ideal candidate will have experience in providing 2nd line server and storage-based support, deploying and managing changes, building and rebuilding servers that support our eCommerce environment, and managing mid-size projects.

Responsibilities include proactive monitoring, 2nd line fault diagnosis and resolution, rebuilds and upgrades to existing servers and systems, managing and deploying changes to servers, anti-virus deployment and monitoring, designing and producing management reports for server/storage health/capacity management, and managing server security.

  • Experience with Windows 2008/2012/2016 Server, Linux Servers, clustering technologies, VMWare, Hyper-V, Microsoft Systems SCCM/SCOM, TCP/IP, Microsoft SQL Server, IIS 7/8, PowerShell Scripting or VB Scripting, and Altiris Deployment Server is required.
  • Excellent problem resolution skills using intelligent qualified troubleshooting techniques, utilizing various internal and external resources.
  • Good communication skills to liaise with technical teams via phone, email, and chat in a professional, efficient, and clear manner.
  • Ability to work with other technical teams to understand both business and functional impact.
  • Experience in managing small projects, displaying a methodical and logical approach to prioritizing and organizing projects in line with business requirements.
  • Self-motivating with the ability to identify and define development requirements.
  • Ability to work on own initiative and prioritize in a fast-moving environment.
  • Work well as a member of a team while adhering to and promoting team standards.
  • Understand and use change, incident, and request management.
  • Produce documentation to a high standard and be proactive in knowledge transfer to colleagues and operational teams.
  • Benchmarking and monitoring system performance to proactively manage server/storage estate.
  • Provide regular reporting to senior management team. Keep the management team informed of major issues and concerns.
  • Flexible to overtime requests.

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