Java Performance Support Specialist
2 days ago
The key responsibilities of this position include managing and resolving the most challenging technical issues for the support team, focusing on performance and instance availability. This includes being the last point of escalation within the technical support department. The successful candidate will be able to quickly gain an understanding of the platform.
This role is customer-facing, requiring strong interpersonal skills in addition to strong technical skills.
\To address outages or enhance performance on the platform, the incumbent will utilize tools such as BigData, Splunk, and Grafana to map out metrics and identify trends on transactional throughput, memory, CPU, job processing, and disk utilization.
\The system administrator will directly tune the database, add indexes, maintain tables and data, and understand execution plans to recommend better-formed queries.
\They will also review Javascript and Java application code to point out and fix performance concerns.
\In addition, the professional will bridge the gap between the customer and the different internal teams (Development, Infrastructure, Networking, Hardware) to reproduce performance issues and find root cause analysis.
\The ideal candidate will have experience with relational databases (e.g. MySQL, Oracle).
\Java experience- ability to read and understand object oriented design principles and memory management.
\Experience in one (or more) scripting languages- JavaScript is preferred. Python or Perl are also acceptable.
\Advanced Unix/Linux experience is required.
\The professional should also be able to analyze java heap dumps as well as thread dumps.
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