
Java Application Support Specialist
2 days ago
We are seeking a skilled Java Support Specialist to join our offshore team in Hyderabad. This role involves providing application support, participating in development and maintenance activities, and collaborating with both offshore and onshore teams. Excellent communication, ownership, and problem-solving skills are essential.
Main Responsibilities- Support (Core Services): Provide support for core services during rotating 24x5 shifts.
- Handle support requests independently; escalate to the next level team only when necessary.
- Track and document all issues, including resolution steps and follow-ups.
- Development: Collaborate with developers for development-related tasks.
- Participate in scrum meetings and project discussions during overlap hours.
- Develop familiarity with Client's business model, terminology, and acronyms.
- Primary Technical Skills: Java, Spring Boot, Relational Databases (e.g., MySQL, PostgreSQL), GitHub (version control and collaboration)
- Secondary/Preferred Skills: Python, JavaScript, Kafka, MongoDB, Snowflake
- Soft Skills: Strong verbal and written communication, Self-starter with the ability to work independently, Proactive issue resolution and collaborative approach, Organized with attention to detail
Shift Requirements: Must be willing to work in a rotating 24x5 support schedule. Flexibility to adjust to shift hand-offs and overlap meetings with US-based teams
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