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Business Generalist

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Job Title

We are seeking a talented and adaptable individual to fill the role of Business Generalist. This is an exciting opportunity for someone who thrives in ambiguity and enjoys solving complex, cross-functional problems.

The successful candidate will have a strong ability to think strategically and drive execution, with a focus on delivering high-impact outcomes. They will also possess excellent communication skills and be able to collaborate effectively with various stakeholders, including sales, customer success, and HR teams.

Key responsibilities include:

  • Identifying and resolving high-impact, cross-functional problems through first-principle thinking and collaboration with key stakeholders.
  • Collaborating with sales teams to maximize revenue growth through initiatives such as identifying funnel leakages, shaping pricing strategies, and enabling teams with better processes and tools.
  • Working closely with customer success teams to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn.
  • Developing and maintaining key partnerships, ensuring seamless coordination across teams and timely execution.
  • Leading company-wide initiatives in collaboration with HR, focusing on improving onboarding processes, driving org health projects, and supporting strategic hiring efforts.
  • Designing and maintaining key business metrics and dashboards, ensuring accurate, actionable data is available for decision-making.

Requirements include:

  • 2+ years of experience in early-stage startups on the business side.
  • A passion for all things business and sales, with a willingness to get hands dirty to achieve goals.
  • Ability to context-switch between domains (support → sales → HR) without losing depth.
  • Comfortable with early-stage startup imperfections and able to operate in disorder.
  • High agency and adaptability to make things happen.

If this sounds like an exciting opportunity for you, please submit a personal note explaining why you'd be a good fit.

What makes you a good fit?

This role requires a unique blend of business acumen, strategic thinking, and interpersonal skills. The ideal candidate will have a proven track record of delivering high-impact outcomes in fast-paced, dynamic environments.