Senior Customer Support Representative

22 hours ago


Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 4,20,000

Job Title: Customer Service Specialist

Job Description:

We are seeking a highly skilled professional to provide exceptional service to our clients. As a key member of our customer support team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

  • The ideal candidate should have a bachelor's degree in a relevant field and excellent verbal and written communication skills in English, Hindi, and Kannada.
  • A quick learner with basic knowledge in MS Excel and analytical skills is preferred.
  • Strong problem-solving skills and the ability to work independently are essential.
Key Responsibilities:
  • Provide excellent customer service via phone, email, or chat.
  • Resolves customer complaints in a timely and professional manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Meet or exceed performance metrics and productivity standards.
Requirements:
  • Bachelor's degree in a relevant field.
  • Excellent verbal and written communication skills in English, Hindi, and Kannada.
  • Basic knowledge in MS Excel and analytical skills.
  • Ability to work in a fast-paced environment with minimal supervision.
Working Hours:

We offer flexible working hours, including 6 days a week with variable shift timings covering 24/7.



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